❓ Common Questions Answered
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Frequently Asked Questions

Get Answers Fast

Everything you need to know about This Is Why I'm High, the High IQ app, strain data, and your privacy.

πŸ“š 16 Questions Answered 🌿 5,000+ Strains πŸ”’ Privacy-First πŸ“± Free App

🌿 Using the Website

Navigate & Discover

Learn how to navigate and get the most out of This Is Why I'm High.

How do I find strains for a specific activity? β–Ό

Use our strain finder and filter by effects like "focus," "creativity," or "relaxation." Each strain profile includes recommended activities and ideal use cases based on user reports and terpene profiles. You can also browse our High Families which group strains by their primary effect profiles.

What are High Families? β–Ό

High Families are curated collections of strains grouped by their dominant effects and experiences. For example, the "Creative" family includes strains known for inspiring artistic thinking, while the "Chill" family features strains ideal for relaxation. Each family is based on terpene profiles, cannabinoid ratios, and thousands of user experiences to help you find strains that match your desired outcome.

How do I use the strain finder? β–Ό

The strain finder lets you filter our database of 5,000+ strains by multiple criteria: strain type (indica, sativa, hybrid), effects, terpenes, THC/CBD levels, and High Family. Simply select your preferences, and we'll show you matching strains sorted by relevance. Click any strain to see its complete profile with lineage, terpene data, and user reviews.

What do the terpene profiles mean? β–Ό

Terpenes are aromatic compounds that give each strain its unique scent and contribute to its effects. For example, myrcene (earthy, herbal) is associated with relaxation, while limonene (citrus) is linked to mood elevation. Our strain profiles show the dominant terpenes and their percentages when available, helping you predict how a strain might affect you. Visit our science page to learn more about terpene science.

πŸ“± High IQ App

Your Personal Cannabis Companion

Everything you need to know about our mobile app for personalized cannabis insights.

How does the High IQ app work? β–Ό

High IQ analyzes your cannabis purchases to provide personalized insights. Upload receipts via Gmail integration, photo capture, or manual entry. Our AI extracts strain data, matches it to our comprehensive database, and generates recommendations based on your terpene preferences, effect patterns, and purchase history. Over time, the app learns your preferences to suggest strains you'll love.

Which dispensaries do you support? β–Ό

We support 500+ dispensaries nationwide with 98.7% parsing accuracy. Our AI recognizes receipts from major chains like Curaleaf, Trulieve, MedMen, and Sunnyside, as well as hundreds of independent dispensaries. If your dispensary isn't automatically recognized, you can still use photo upload or manual entry to log your purchases.

Can I import orders from any dispensary? β–Ό

Yes! While we have direct Gmail integration with 500+ supported dispensaries, you can import orders from ANY dispensary using our photo upload feature (smart OCR) or manual entry. Our AI is trained to recognize various receipt formats and extract strain names, quantities, and prices. Even handwritten dispensary notes can be processed.

Is the app free? β–Ό

Yes, High IQ is completely free to use! Browse our strain encyclopedia, upload orders, track your cannabis journey, and receive personalized insights at no cost. We believe everyone should have access to cannabis education and analytics tools. Download the app to get started.

πŸ”’ Privacy & Data

Your Data, Your Control

Your privacy is our priority. Learn how we protect your data.

Is my data private? β–Ό

Absolutely. We use industry-standard encryption for all data in transit and at rest. Your cannabis purchase history is stored securely and never shared with third parties. We employ zero-knowledge architecture where possible, meaning we process data without storing unnecessary personal identifiers. Read our complete privacy policy for full details.

Can I export my data? β–Ό

Yes! You can export all your data at any time through the High IQ app. Go to Settings > Data & Privacy > Export My Data to receive a complete copy of your purchase history, strain preferences, and insights in a portable format. We believe you own your data and should have full access to it.

How do I delete my account? β–Ό

You can delete your account and all associated data at any time. In the High IQ app, go to Settings > Data & Privacy > Delete Account. This permanently removes all your data from our servers within 30 days, in compliance with GDPR and CCPA requirements. You can also contact us at support for assistance.

Do you sell my data? β–Ό

Never. We do not sell, rent, or share your personal data with third parties for marketing or any other purposes. Our business model is based on providing value to users, not monetizing your information. We only use anonymized, aggregated data to improve our strain recommendations and never in a way that could identify individual users.

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Our Privacy Promise

We never sell your data. We never share your purchase history. Your cannabis journey is yours alone. Read our complete privacy policy for full details.

πŸ”¬ Strain Information

Science-Backed Strain Data

Learn about the accuracy and sources of our comprehensive strain database.

How accurate is the strain information? β–Ό

Our strain profiles are built using AI deep research that aggregates data from multiple authoritative sources including dispensary databases, scientific journals, lab test results, and verified user reports. Professor High, our AI research agent, validates and cross-references data points to ensure accuracy. However, actual effects can vary based on individual biology, tolerance, and batch-specific variations in cannabinoid and terpene content.

Where does your data come from? β–Ό

Professor High searches across dispensary websites, scientific research papers (PubMed, Google Scholar), certified lab results, cannabis databases (Leafly, Weedmaps, AllBud), breeder documentation, and aggregated user reports. All data is validated, cross-referenced, and structured to create comprehensive strain profiles. We prioritize peer-reviewed research and certified lab data over anecdotal reports.

How often is the database updated? β–Ό

Our strain database is updated nightly. Professor High runs automated research cycles every 24 hours to discover new strains, update existing profiles with fresh lab data, and incorporate new scientific findings. This ensures our 5,000+ strain profiles reflect the most current information available in the cannabis industry.

Why don't I see a specific strain? β–Ό

With thousands of strains and new ones appearing regularly, some may not yet be in our database. If you can't find a strain, try searching by alternative names (many strains have nicknames) or check the lineage of similar strains. You can also contact us to request a strain be added. Professor High typically researches and adds requested strains within 48 hours.

πŸ“Š Our Data Sources

Scientific Journals
Certified Lab Results
Dispensary Data
Breeder Documentation
User Reports
PubMed Research
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Still Have Questions?

Can't find what you're looking for? Our support team is here to help. We typically respond within 24 hours.

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Join thousands using our AI-powered platform to discover strains, track effects, and get personalized insights from Professor High.